Philadelphia Museum of Art

The Philadelphia Museum of Art welcomes and connects visitors with disabilities to the world of art through a wide variety of accessible means and programs.

Arriving
The West Entrance on Anne d’Harnoncourt Drive is barrier free. Accessible parking for vehicles displaying the appropriate disability permits is located adjacent to this entrance. This parking is available on a first-come, first served basis. There are also accessible parking spaces available in the Museum’s parking garage, which is across the street from this West Entrance. The #38 bus stops on Anne d’Harnoncourt Drive in front of the West Entrance.

Mobility
Three sizes of wheelchairs are available free of charge, on a first-come, first- served basis. They are located just inside each entrance. All floors are accessible by elevator. There is seating in about every third gallery. Adjustable height canes with rubber tips are available. The Restaurant, Café, and Museum Store are barrier-free.

Restrooms
There is an accessible restroom on each floor and drinking fountains on the ground and first floors. If you need a unisex restroom, ask a Security Officer to clear a restroom and stand guard while you use it.

Service dogs are permitted in the building. They must obey the same policies as all other visitors.

Large-print, Braille, and raised line maps of the Museum are available at Information Desks. Other Braille and large-print materials are available or may be ordered at: AccessProg@philamuseum.org Allow three weeks for an order to be completed. Audio tours are free for visitors with visual impairments. They are located at the Admissions Desks.

Sign Language Interpreters are available free of charge. Allow two weeks’ notice to schedule an interpreter. Other types of interpreters and print materials are also available.

Assistive Listening devices FM assistive listening devices, including induction (neck) loops, are available for guided tours (ask your Tour Guide) and for programs in the Van Pelt Auditorium (ask at the Information Desk). Neck loops and print scripts are also available for audio tours. Closed captioning is available on all Museum produced videos. There is a courtesy telephone in the West Entrance vestibule and a TTY in the Education offices.

Technology Devices include an on line collections database, wifi within the Great Stair Hall, Lenfest Hall (West Entrance), Balcony Café and Cafeteria, podcasts, apps, and audio tours via audio players and cell phone.